The company has called on average twice a month about a disputed 280 dollar balance left from a closed checking account from Washington Mutual. I have repeatedly asked for a mailed invoice or bill, but they refuse to do so. Several of there agents were extremely rude to me when I insisted that I would not discuss financial matters on the phone with a company that purports to be a collection agency, yet will not cooperate with me in sending a paper bill for record and legal reasons. I thought at first they were a fraud because of the lack of cooperation they showed. My wife insists that it was taken care of months ago, and I do not understand how she could have closed a checking account with a negative balance without first paying it. ER Solutions continues to call, one agent took my address down and agreed to send a paper copy, yet after 3 months none has arrived and other agents have denied that they will ever send me anything. This is highly unprofessional and some of there practices are borderline illegal. I will continue to pursue a hard copy of there bill, but if I get the slightest chance I will sue there company!
Sincerely,
Ryan.
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