About 8 months ago, I went into my branch in Lawrenceville, GA requesting that my Visa/Debit card not be approved if the funds were not physically there. They said that was a service that they offer and it was no problem to place that "CODE" on my account. So with all of the problems that I have had with Wachovia, I had them place this on my account.
A couple weeks ago, I had three holds on my account from various merchants totaling 39.06. When these charges were made, there was plenty of money in the bank to cover them. They stayed on hold for a couple days and when a 22.00 check was presented, they put it in front of those charges causing an overdraft on my account resulting in 105.00 dollars in overdraft fees that they will not return. They claimed I was short when the debit charges were authorized, however, I had a code placed on my account to prevent that.
I went to the branch that I bank with and the manger told me straight to my face that regardless of the code placed on my account that it really did not work and that I should not have bothered to place it on my account anyway. Why would they offer this to me and then tell me it does not work? I just don't get it.
I have recently opened a new account at another bank, one that actually calls you if there is a problem with your account. I plan on standing outside of Wachovia with a big sign that says WACHOVIA SUCKS, ASK ME WHY! My new name for that bank is WALK ALL OVER YA! They should not be able to do the things they do to consumers. We need a class action suit against them.
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