Complaint / Review
Afni
Collection Notice on Bogus Pennsylvania Phone Account, No Help

Received letter of collection for fraudulent bogus telephone account for Verizon in Pennsylvania. When attempting to schedule to speak with a rep on line as directed by automated phone message when contacting Afni, not possible, only wanting to know how and when I would pay the fraudulent account off. Verizon employees not helpful refusing to let me speak with supervisor. PUC not helpful either. Reviewing all other reports noting I am not alone.