I agreed to view the product and was told I had 7 days to cancel if I did not want it. I called 2 days after receiving my packet and told them to cancel but my account had already been charged both $59.95 and $99.95. I have been trying since May 10 to get my money back always told it was in process.
I have put up with their "lies" and "b.S." for long enough and want my money back in full. When you call the customer service line you get the same old line, either they are experiencing high call volume and someone will call back or they keep transferring you and telling you it is being taken care of but no one ever calls you back.
I have done everything they have asked me to do, including putting an "authorization" number on the envelope and sending it back to them. I also found out that they put several other companies in their packet and all those companies have access to your account if you don't call each and everyone of them and tell them you do not want their product.
Three months later, I am still out all that money and several NSF fees. I have tried everything and have documented each and every call I have made to them. I even tried to get my bank to do something, but it was passed 30 days and they said they couldn't, but I have my doubts about that too.
Debra
Dayton, Ohio
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