Orchard Bank is a huge rip off to the American Consumer.
They give you low credit and then go on to charge "ALL KINDS OF FEE's"
They call these fee's necessary in order for them to provide all the wonderful services to you. If you call speaking to someone who doesn't understand English to try and get billing issues straightened out wonderful then your not a business to deal with.
I've learned my lesson.
$39 annual fee
29.99 % Interest rate
& a monthly $3.50 a month "maintenance" fee.
They lure you in with a "pre-approved" credit-card offer, most come from Yahoo selling information as they are a major advertiser on Yahoo.
They take advantage of the young in addition to.
Nevertheless, you get approved for your credit card and they give you a low available credit, regardless of your credit history. Someone who may have perfect credit and have a $3,000 credit line is luck to get a $300 credit line with Orchard Bank.
They also have a faulty website (WHICH) I can swear it's designed to create late fee's for consumers and generate Orchard Bank more cash. It's down all the time, no jokes. & Yet it's never the companies fault if your payment cannot be made on time as they claim "other options" are available.
Well obviously sending it by mail would not be an option at that point or it would be late. The only other option would be to pay by phone and be charged $12 to do so. That's crazy right? Plus they don't even apologize for not being able to pay online, they call it SYSTEMS UPGRADE, shit I work for an online company.
Therefore on top of that you get a late fee, your interest rates raise higher & they begin to harass you off the clock non-stop.
This is now the time in which you get to speak with those who understand the English language, they save them for those who have past due balances. The good customers that aren't making them too much money have to deal with second rate out-sourced customer service.
They are literally a fee trap & at any moment a big class action lawsuit will happen as it's destined at this point. Many and I do mean many if not most Orchard Bank Card Holders are EXTREMELY disatisfied with the company. It would be a mutiny for sure.
You even have ex-employee's now blogging about how it was to work for them. One employee I'll highlight below has made it his mission to spread the word on the unfair business practices his prior employer imposed on consumers. He had enough and could no longer be part of the defrauding.
Http://householdtruth. Blogspot.com
Here is a short snipet from his blog:
Ex-Household employee
I worked for Household Bank/Orchard Bank/HSBC for five years before I could take their preditory nature no longer. To be fair, many of the cardholders didn't read the disclosures sent to them with their new cards, but HSBC was not fair either. I will strive to document their preditory ways on this blog.
& also below is a site that provides info on the CLASS ACTION LAWSUIT being presented agaisnt HSBC's *Orchard Banks predecessor, the company they use for luring consumers into buying protection plans and consumer shopping programs (aka money traps.)
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