I joined for the 30 day free trial. Well within those 30 days, I called to cancel. However, I was still charged the 9.95 monthly fee. I didn't get worried; I just thought it was a clerical error. So, I call up, tell them about it, and they tell me that they will reverse the charge and finally cancel my membership. HOWEVER, not only did this not happen, but I was still charged the next month. This time, I figured it was a little suspicious, but I chalked it up to the operator being very dumb (which she was). I call again. They say I never called to cancel the membership. I got so mad that I started yelling in the phone, being that this was the THIRD time I was calling to cancel. So, she says she'll cancel the membership. However, it was charged AGAIN the next month. Now, I know that they are a full blow scam, no better than the muggers on the street. I call to cancel the membership AGAIN, and ask for my money refunded. They say I never called. I didn't know what to do. However, the time I was wasting on this wasn't nearly worth the money this was costing me. It is just the principle of the matter. HOWEVER, JUST THIS PAST FRIDAY I WAS CHARGED AGAIN!!! I just noticed this today, so I still haven't been able to call. At this point, I checked them out on the internet, and came across MANY MANY negative reports about them, including class action lawsuits and the whole deal. Supposedly they own many companies, under the organization Trilegiant Corporation. I don't understand how such a large scam is able to continually operate out in the open. Again, the company is creditkeeper which is at the website www.MYCREDITKEEPER.com. Don't go there or to any other website that trilegiant owns!!!
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