While checking my Visa account online, I noticed a strange charge, so called the bank. They could only give me the phone number listed with them for the charge, but had no information for me. I called the number, got a run around, waited on the phone on hold for what seemed an hour before this lady in Houston said she'd reverse the charges, that there was another larger charge pending that hadn't posted yet. She could not tell me from which Internet portal the charge had originated, but supposedly I had signed up for a credit reporting service that resulted in a monthly charge.
I had done no such thing, but I had gone to a site called DeepDiscounts.com when searching for a book, also a rip-off company, and they kept trying to get me to this other site to sign up (it starts out enticing you to the sister link by offering a $20 discount on the next order, or even THIS order! After seeing the site, I backed out, but guess my information was taken and the charge pursued.) I had made a couple of phone calls regarding a book order I was charged for which never came, and I'm guessing someone there signed me up for that service without my authorization, as both conversations tried to get me to take their "offer."... Come to find out this AP9* didn't even have my whole last name.
I still haven't seen the refund for my charge to my Visa, so guess I'll have to call back when I have another hour to spend on the phone with them. The Visa, a Target Visa, was no help, either, as the man was a foreigner at a call center (duh, Pakistan, maybe?!?) who tokd me he could only file a dispute if the refused to help me at AP9*. Guess I"ll have to cal lback and ask for an English speaking supervisor so I can get a formal complaint handled.
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