I received a call from capitalfirst and said i would read their information package after i gave them my check no. And acct no. I received the package-didn't care for it and called them then next day and cancelled. I was told i would not be billed. That was 7/31/02. I called my bank 8/1/02 and 59.95 & 99.95 had been taken without my authorization.
I called capitalfirst and they more or less told me i was lying. They said i had had 7 day in which to cancel and they had sent my pkg to me on 7/10/02. I had thrown pkg in garbage and had to retrive it they told me;because it was to mail the whole thing back to them-how silly. I looked at the metered stamp and it was posted 7/25/02. I called the company who does their mailing (smartmail services). They took my name and address & told me there were many other complaints. They also said the pkg was not mailed until 7/25 pm.
I was told by capitalfirst to mail everyting back to 18495 so dixie highway #228 miami fl 33157 with a return authorization code. Are they crazy. I called 411 info and operator said there was nothing listed for that name or address.
I am waiting on my bank to send m an affidavit and letter showing money was taken out of my account as i have already received this month's stmt and have no proof. My bank will deal with them i hope. Otherwise i will sue as i am on disability and this was my food & gas money for the month. What really made me mad was they made a fool of me. Don't think it can't happen to you. If these reports don't get them-GOD will.
I do want my money back. I am taking copies of the letter and the mailing label to prove they didn't send it when they claim they did since they offer a 7 day trail time to cancel. Hope this letter helps. I am native american and sure hate to get too angry at them. Let's hope better business bureau or some government agency and close them down. Thank you.
Jean
maryville, Tennessee
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