I have called back in the beginning of February to dispute charges on my credit card (Ge money bank aka Paypalplus credit card) and they told me it takes 2 months to resolve. Then in about 2 weeks when I call back they said that they had sent a letter to my address to call the vendor.
I called the vendor and they told me to fly a kite (the vendor is the company whom managed to scam all this money out of my credit card), then GE Money Bank told me that I have to mail a letter with my statement with a signature on it... I waited about 25 days and they still haven't recieved the letter... I keep getting the run around from Ge Money Bank...
They don't want to resolve issues when you get scammed or when there are fraudulent charges on your credit card. To this day, they are charging me finance charges on this money. I feel like I had sold my soul to the devid.
I have also reported this issue to the Federal Trade Commission which told me that they only handle issues when a group of people have problems with a company, so if anyone else has had a similar problem please called the FTC to report this.
Below is a copy of the letter in which I had mailed and faxed to Ge Money bank whom refuses to resolve this matter.
I am writing this letter to dispute all charges from the vendor MindArk PE. I have been scammed out of $2310 from this Swedish based company by means of false advertisement, hacking of account, and locked out of their system permanently deprived of virtual items which were purchased to use in their gaming system. Mind Ark PE refused to assist me in recovering my lost items, and then when I warned other users of their unlawful business practices they in turn permanently locked me out of their system.
I have called MindArk PE's support department several times during the month of January and February to attempt resolution of this issue but was told that there is not they can do as their system isn't sophisticated enough to effectively trace and monitor scammers or hackers which leads me to believe all along that it's quite possible that MindArk PE is harboring criminal activity on their network which benefits them because they can in turn say they are responsible for anything on their network.
Now if this company was based in the United States then they would most certainly be liable for maintaining their system from hackers and scammers alike but they are immune from being affected by any US Laws. Through my searches on the internet via google it's appearant that im not the only victim of this criminal behavior as this is the common business practices of Mind Ark. Let me make this clear that I have been permanently deprived of my account, and the virtual items which were valued at over $2500.
Listed below are the following charges that I am disputed and request be refunded to my credit card:
01/13 01/13 25481040e0368p4d7 632585 mindark pe ab 632585 se $455.00
01/14 01/14 25481040f036a7rrx 633849 mindark pe ab 633849 se $250.00
01/15 01/15 25481040g036bxrva 634202 mindark pe ab 634202 se $300.00
01/08 01/08 25481040903601xxm 628236 mindark pe ab 628236 se $455.00
01/23 01/23 25481040r036stdtz 641566 mindark pe ab 641566 se $550.00
01/24 01/24 25481040t036wvazy 642548 mindark pe ab 642548 se $300.00
Also in dispute are the finance charges which are associate with the amount from January until the present date.
Total:$2500
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