Usacomplaints.com » Business & Finance » Complaint / Review: Bank of America - Many dishonest methods and rude customer support representatives. #212076

Complaint / Review
Bank of America
Many dishonest methods and rude customer support representatives

I turned an associate of MBNA Charge Card items 14 years back. Used to do have no issues since MBNA turned Lender of America (BofA). The BofA has got the toughest customer support. So-called the bill administrators may beat the telephone you without thinking twice. I named to obtain the rate of interest evaluation/decrease which began at 10.9% and was risen to 22% without my permission. The bill supervisor explained to think about the house equity loan and keep in touch with their mortgage division to repay my mortgage. I contemplate it not fixing the situation and attempting to to prevent the problem. After speaking with three distinct division that last division explained they don't conduct business within the condition I reside in. Really following day I named to check on the total amount on my consideration and discovered that of my balances (I've three) were shut. One doesn't deserve this somewhat support and reaction from the lender that you simply have now been providing company to for fourteen years. Our suggestion would be to avoid this lender. They're extremely dishonest and incredibly rude as it pertains to solving problems.


Offender: Bank of America

Country: USA

Category: Business & Finance

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