Usacomplaints.com » Business & Finance » Complaint / Review: Netspend Prepaid Mastercard - Insufficient customer support. #210602

Complaint / Review
Netspend Prepaid Mastercard
Insufficient customer support

On 02-16-07 my Netspend card was dropped after I visited the atm. Within a few minutes I understood what I'd completed and was about the telephone to Netspend to stop the card.

It took them an extremely very long time to assist me since I didn't understand my card number. Lastly I had been informed they'd stop my present card and after I settled them $9.95 they'd reissue a brand new card that we might obtain in 7 to 10 times.

I told the repetition. That I'd only been compensated and had a need to get money to take care of my loved ones which I just had $13.00 money to aid two kids for 2 months. I asked when they might Given. Ex. My card in my experience and consider the delivery expenses out-of my bill. He explained he couldn't do this.

They've no strategy in position to assist people within an emergency. They've no need to assist people within an emergency. They collect costs from people within an emergency.

It's been five times and that I still don't have any card. My loved ones is struggling since I've no use of money and that I am not able to place gasoline in my own vehicle to visit function or even to purchase food for my kids to consume and my lease arrives.

Why is this a whole lot worse is the fact that I receive money again in two times and certainly will not really have use of that cash since it is also late to stop the direct deposit. And that I won't have use of that income both.

The repetition. I talked to today stated I ought to get my card on 03/05/07.

Having this card places you at severe danger should you shed it since you don't have any capability to access your resources every other method.

After I called nowadays I had been informed they'd happily ship me my cash via check, that we might obtain within thirty days.

Within The mean-time, my loved ones of three has simply consumed out-last can of soup. Now Netspend billed me $9.95 for my all-access charge.

Work out of this company. They're not there to provide any assistance for you. They're just there to gather their costs for promoting no support.


Offender: Netspend Prepaid Mastercard

Country: USA

Category: Business & Finance

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