I am so glad to read that we are not the only ones. My credit has been ruined by this mortgage company. They billed us fraudulent late fees and then returned monthly payment checks, stating the checks were for the wrong amount. They have been caught in lies. They stated that they never received a check for a specific payment, which they later "discovered" when confronted with evidence. They stated that they did not have an application for delinquency assistance on file for me, which would justify them moving forward toward foreclosure; again, when confronted with evidence, the application "miraculously" appeared. They also lied about information in my application to justify denying it, and again, confronting them with the facts caused things to "miraculously" reappear.
Of course, by the time their errors were caught, confronted, and corrected, considerable time had passed, and so my loan became more and more "delinquent," and my credit rating sank deeper and deeper.
These are just a few examples, but it seems clear that this whole process is designed to ruin my credit through their trail of "errors," so that I cannot possibly refinance with another company and do business with a legitimate lender. I have since appointed a P.O.A. and consulted an attorney to resolve this, and hopefully a civil lawsuit is coming. This company clearly has a systemic agenda against its customers.
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