My mortgage was sold to Midland Mortgage by GMAC in November. The first direct withdrawal payment that Midland took from my bank account was the wrong amount. Since then I have been playing catch-up with this company and not getting any answers from them. They have my account listed as late, they never update the information on their website concerning my account, and after reading other customers' experiences with them, I am worried about the future of my loan, not to mention my credit report.
The first payment that Midland was to draw from my account was the wrong amount. They drew 50.00 less than the mortgage payment, and they are listing me as late and holding the payment, saying that they cannot apply it to my loan because it was the wrong amount. It was their fault from the beginning. I sent them a check to make up the difference, and they say they still haven't received it, and it was sent 11 days ago. They don't take online payments, and they don't do anything to help customers in any way. I can't even get them to return phone calls. Does anyone know if there is a class action lawsuit in process or pending?
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