Complaint / Review
First Capital Consumers Group
Burned me for $200 and wont accept phone calls or return messages

I was contacted by First Capital Consumers Group last week. After I saw your web site I decided to call and cancel my membership yesterday (6-19-02). The next day when I checked my checking account balance, the money had been taken out. They won't except phone calls or return my messages.

They're customer service line is ALWAYS busy but I did find an alternative number on another usacomplaints.com add. They're customer service line is 416-488-4664. I did get through to somebody using 416-282-5119, however, the lady told me that she would talk with her supervisor and find out why the money was taken from my account after she had faxed the cancelation request in, but I never heard from her.

Chris
Reno, Nevada