Got this card and right off did not like it. Paid it off or so i thought. Got another bill for $54.52. Said i had a monthly charge of $10.90 and if i do not pay it on time i get a $35 late fee. No bill until after it is too late. The last bill i got was mailed out on the 7th with a due date of the 8th and i received it on the 10th, so according to them i am late.
I sent a letter with the bill and got a "nice"response from meryl beard of the customer service dept. She said they are not responsible for delays in the united states postal service. Excuse me they mailed it out late. She said it is my responsibility to make sure my payment by the 5th of the month because that is my due date. Now is it the 5th or the 8th of the month? Also i am to allow 7-10 working days to get my payment in on time regardless of when the billing statement gets to me.
Now before i go ahead any i have to admit i was really stupid. I thought if i paid this ahead i could still use it on vacation. Well stupid. I will pay it off again if i can ever keep up with the billing statement. How can i know what the monthly payment is until i get the bill. There is a toll free number if you want to pay but if you want to ask a question or complain the number is long distance and the options are 50 cent each. These calls could be very costly esp if they put you on hold. How can this be legal and why doe the law do something to stop them.
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