Kensington Assistance Agency mailed a postcard to apply for grants and other benefits in cash or in cash equivalent. $299.99 was deducted out of my personal bank account to begin the process of applying for a grant.
Upon receiving questionnare, I tried to notify the agency with a question and found out that both the email address and toll free number which business hours are between 10 A.M. And 5 P.M. Eastern standard time, Mon.-Fri.
Please assist me in receiving my $299.99 back.
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