Last month I recieved a bill that stated that I had a zero balance on an account that I was paying. I called the rep at NCO - the phone number on the statement to make sure that it wasn't a mistake, I thought I owed two more payments. The rep who answered said my debt was cancelled. I then asked if I could use the post dated checks, for the future payments that I thought I had to make, and he said it was fine, the debt was settled and I was done.
Yesterday I recieved a bill for the same account, for $1139.18. I tried calling the phone number, and the rep was out for the day, I found an old bill and called that number and left a message. I don't know what to do, from what I have read, I don't know if there is anything I can do. I do have last months invoice showing a zero balance.
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