My husband and i were searching the internet for a legitimate secure loan or lending agency. We came across the Jane and Finch Investment Group and went to the site to see what they were about. We get a phone call from a Richard H*explaining to us the loan procedures and stipulations included.
One of them being that we, my husband and I, had to send them, J&F investment group $896.00 USD through money gram to some lady named Jennifer Cl* in Canada. We were told by Richard that we needed to secured the loan by sending in the first 4 payments of a $5,000 USD loan that we were trying to get from them.
Well, I sent the contact, Jennifer Cl* in Canada, the money via money gram. I still have that reciept. Upon reciept of the funds Richard calls us and tells us that we will recieve the money in our checking account between 1:00 and 2:00 EST of the next day or within 24 hours.
That next day we didn't get the money. 24 hours passed and still no money. We get a phone call from Richard who told us that the lender found a "discrepency" in our credit report that did not match what was listed on the application and that the lender wanted an extra $896.00 USD to resecured the $5,000 loan.
I personally asked Richard what was the discrepency. He said that he didn't know and that the lender wouldn't release that information to him. Richard then prompted to give us a refund of the first $896.00 plus the $60.00 money gram fee that it took to send the money. My husband and I told him to go ahead and set up the refund.
After talking over the decision my husband and I agreed to send in the extra $896.00 to Jane and Finch investment group because we really needed the loan to take care of some very pressing financial issues. We call the guy back and he again sets up the loan for us to get in the next few hours.
Again you guessed it no money. We call back and Richard is on vacation and wasn't going to be back in the office until 28 June. So we talk to a person in customer service named Marcus R*. He first told us that we got approved a second time and that he will make sure that we got our money and to call back in an hour.
He told us that we were then scheduled to recieve a full refund in the amount of $1902.00. This included both $896.00 and the $120.00 to send both payments. I asked if we were still getting the loan. He said that we were not because the lender backed out of the agreement for unknown reasons.
This character lied and told me that we would get the $1902.00 USD in the mail by check on Saturday 1 July. This date supposedly coincides with the lenders billing period. We waited a week and a half and still no money. As soon as we got off the phone those characters must have unplugged the phones and jumped ship on our butts. We called and called and called.
The message came on that "Universal accounts have been temporaily placed on hold. Please contact customer service, goodbye." It's been that way for almost a month now. Those bastards took us for every penny we had and haven't repaid us a cent. They went against the contact that everyone agreed on and made hardworking American soldiers and their innocent family look like idiots. I want full satisfation of my claim on these fools by ANY MEANS NECESSARY!!!
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