Complaint / Review
Merchants' Credit Guide Co
Mpany Attempt to collect debt for a utility that does not provide service in this region

In March, my boyfriend received a letter in the mail from Merchants' attempting to collect a debt for Southwestern Bell, a telephone company that does not provide service in our region of the country.

I alway question everything before I pay and it's a good thing I did. My boyfriend called the company to find out the details for which the person on the other end of the phone "COULD NOT TELL HIM ANY DETAILS BECAUSE IT WAS CONFIDENTIAL". My boyfriend told him that if he could not provide information, than assume that the account was not his to stop sending letters.

He received another letter in the mail in May. How many collector's do you know that send notices every (2) months? And how come he has never called? I guess either he doesn't want his money that bad, or he's a slimy scam artist.

Sue & Ben
Hudson, MA