Dealing with HSBC, Retail Services was anything but a pleasure. Being charged a late fee because you are one day late seems so unfair. When I called to ask them to remove the charge because I have excellent credit and I pay my bills, they REFUSED and they were very rude.
A person would think late fees are for people who are not responsible and do not pay there bills on time on a regular basis. That is obviously not true.
I believe the Christmas Season before last my bill was also ONE DAY late and they did remove that charge; however they refuse to ever do it again. Come on people we are talking ONE DAY LATE. It could have been a matter of hours for all I know.
I have cancelled my account with them and plan to cancel any other accounts I have that are affiliated with them and I am advising my children to cancel their accounts with this company because this is not good business. I will also advise everyone I know to Beware of HSBC Retail Services dishonest, immoral way of making money off good responsible people. I have also E-mailed The Mor Furniture Store to let them know they have lost my business because they are affiliated with this Credit Company
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