First Convenience Bank -A Division of National Bank Texas - is a company that preys upon their customers. This bank should be named "Miscommunication and Lies First, Coverups Later". This bank does not give you the full details about any accounts that it offers, and it costs you, the customer, big bucks.
I have had an account with FCB for 4 months now. I have been "given" complementary boxes of checks, complementary mastercards, and other complementary things that have been charged to my account. After I call the 800 number to let them know that the Item that was supposed to be free was actually charged to my account, they tell me, "Well mamn, you have to take that up with the person that told you that".
One incident happened after I had gotten fed up with this bank when they were switching to a new system that caused my ATM, and Mastercard Check card to become inactive, and I closed the account.
I waited four months and re-opened an account only to find that the old account, the one that had signed paper work for closing, was still open with a charged off balance for monthly activity fees. I wasn't told this until AFTER I had already opened a new account. They drafted the amount from the old account from the new account.
It took me almost 4 weeks to get this cleared up. Then they tell you after "raping" you by giving you false information that you can't even close the account for three months after you open it or "we will have to charge you $25.00. This bank needs to be shut down.
I wouldn't be surprised if it was actually run by underground crooks. Do not open an account with this bank. Ask around! If you do, you'll be sorry! Don't say that you weren't warned.
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