My mother of 77 has sold her house. Back in November the house next to her caught fire. The insurance company gave her a check for a nice size amount. At the time she had a equity loan with Wachovia.
The bank release part of her money but not the other half. The insurance ajuster from the bank came and saw the work had been completed had my mother sign a paper stating he was there. She has sold her house and at this time the bank still has not release her money from the insurance company. The equity loan was paid off at settlement so she has no ties to them. They have put her in a jam.
She has deposited the check from settlement and of course they are holding that for a couple of days and they still have not released the other money from the insurance company. My mother is 77 and in a wheelchair and moving in a week. She cannot buy her new furniture yet her appliances or anything, because Wachovia has everthing she has tied up.
When I spoke with the people, Joyce, Debbie and Jason, they claim the inspector only sent half of the report through. How can you send only half of a report through. Just anouther stall on their end.
So my mother moves next week without a thing in her new house because of Wachovia. The one lady Joyce said they have released things like this before for emergencies, so she would have Jason call me. Jason said he has never done anything like that before. (Releasing money before a report). You mean to tell me with todays technology they have no way of getting in touch with the inspector to get a full report.
The inspector came in my mothers house, (I was there) I walked him upstairs where the damaged area was, he looked I explained her settlement was that day also because she sold the house, he looked at me and said oh she sold it? He walked back downstairs, had my mother sign a paper that had a few lines on it stating he was there and he left. Now how could you send only half of that report through.
My mother will pull all of her money out of Wachovia when they finally release it and will never deal with them again.
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