Complaint / Review
Chase Manhattan
Due date moved from 27th to 21st after choosing it

Chase Manhattan has repeatedly run advertisements in which they allow one to choose the due date of their bill. In addition to this, I was setting up a 0% interest balance transfer from another card for a period of 12 months. Once I received my card and chose to activate it, I was asked what I would like my due date to be. I chose the 27th of the month. The customer service person tried to convince me to accept the 21st, but I was adamant. The 27th. This was allowed and my first bill was due on the 27th. When I reviewed my second bill (which I checked a couple of days before the 27th), I realized they had changed my due date to the 21st. I spoke to customer service and was told they reserve the right change the due date at any time. I am very sure this is an attempt to send people into the default interest rate causing the 0% to become null and void. Be-ware!