Usacomplaints.com » Business & Finance » Complaint / Review: Chase Manhattan - Due Date Changed Be-ware!. #155915

Complaint / Review
Chase Manhattan
Due Date Changed Be-ware!

Chase Manhattan has repeatedly run advertisements in which they allow one to choose the due date of their bill.in addition to this, I was setting up a 0% interest balance transfer from another card for a period of 12 months. Once I received my card and chose to activate it, I was asked what I would like my due date to be. I chose the 27th of the month. The customer service person tried to convince me to accept the 21st, but I was adamant. The 27th. This was allowe dand my first bill was due on the 27th. When I reviewed my second bill (which I checked a couple of days before the 27th), I realized they had changed my due date to the 21st. I spoke to customer service and was told they reserve the right change the due date at any time. I am very sure this is an attempt to send people into the default interest rate causing the 0% to become null and void. Be-ware!


Offender: Chase Manhattan

Country: USA   State: Delaware   City: Wilmington
Address: PO BOX 15153
Phone: 8009452000

Category: Business & Finance

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