Ok well my son left on a mission trip July 15 for San Pedro Belize. He forgot his cell phone was in his side pocket, so he had ended up taking it with him there. Later that week he called me via, "internet phone" and told me he was settled in and that he accendintly brought his cell but he put it away at the place. Not to mention he had know accesories and the phone was dead.
So during that week he left the Island, for the main land. He was going for sevral weeks helping out with the youth.
During that time the phone was "stolen" or at least thats what the phone recordes show. Later that month we recevied are bill like normal except the bill was over $19,000$ in charges. I was so angry that there wasn't any call or responce to what was going on in my account.
There should have been a red flag notice showing the iregular charges compared to are normal once a month charge. I mean they let it climb from are normal once a month payment of $120 for are three shared phone plan to..$19,000 A*H*
After we found out, we got ahold of my son and faxed him copies of the call's that were made. He got the police involved and they caught the people who were involved in this.By this time he was leaving for home in like a week, and the police told him that they needed to send off the report for something and in a day or two he can come get it back.
So after all this I called and told them to cancle my service... HA what a joke, months later I get a new bill for like $21,181.90
So when I called them back to explain agin what happen they said call here an here an here, and that went on for hours till I got ahold of (DAVE) (1-877-859-3296). He was the most rude hurtful employee ever! Who said things like well if you were a "Christian" then you should be paying your bills, refering to the fact that my son went on a mission trip. He also said your wasting my time there nothing you can do, I dont care what happen with you, you just got to pay. Then he said im going to draw up your paper work personaly right now.
Debt collector
financial asset management systems, inc.
P.O. Box 926050
norcross, ga. 30010-6050
1-800-530-2613
This is information on who were dealing with. Debt collector Dave and his client AT&T/Cingular wirless 1-877-859-3296
0 comments