Complaint / Review
Select Portfolio Servicing
Loan bought by SPS, forbearance fees and 120-day late reports

SPS bought our contract from some other place and since then we have had nothing but problems. We bought our home in 2000 and SPS got us in 2001. We fell behind in payments so they arranged a forbearance agreement with us and charged outrageous fees, so we are still paying late fees and can't get refinanced because SPS shows us 120 days late the whole time we are on this forbearance, even though we are making on-time payments. They pay our taxes late. When you call SPS they are all rude. I needed to make a payment past the due date and I was told I should pay them first every time, no matter what (I need to feed my two children first). SPS has made me wish I never bought a home I can't sell and can't get away from SPS. I admit it was our fault for falling behind, but we have tried to make up for that, and with all the lawyer fees and late fees they charged us it seems we will pay forever and our credit report is paying.

Tammy
Lee, Florida
U.S.A.