Complaint / Review
Hrs Usa
Ripoff

Made payment 2 weeks prior to due date which was also the last payment of contract. Called the company to veryify if payment was recieved, which they claimed they had not.

I made a payment over the phone (contract paid in full) and was told that i would be riembursed for the check that was in the mail. Shortly afterward i recieved a statement reflecting interest fees etc.

And only a partial refund of checked that was sent through mail
previously that they cliamed they had not recieved before. How can they cliam that if account was paid in full via phone.

They are a rip off company stealing from consumers. Please note that i was never late in all of my previous payments.

Baldemar
Alvin, Texas