Complaint / Review
First Premier Bank
Possible false/misleading advertising and/or consumer fraud, ripoff

First Premier tried that "late payment" with me also on that first bill. Luckily, I had sent my payment via EFT from Bank of America two days before it was due. I had proof and so did Bank of America that First Premier received the payment before the due date and Bank of America had electronic confirmation that the payment was received before the due date. It still took two weeks to fix and they claimed "sorry, it was a computer error"... Yeah, right! Then why did you change your mind only AFTER Bank of America called you three times???

Now, a year later, First Premier continues their unfair and possibly illegal activities. I have talked to their agents and been told that First Premier will improve your credit by reporting your credit to the "four major credit reporting agencies" (the fourth one, for those who don't know about the new kid on the block, is Innovis, a company that compiles information to help credit providers screen their lists to decide who to not send offers to and who gets bombarded with them whether you want them or not. They also get information on anyone who moves and files change of address information).

I happened to pull my major 3 credit reports and discovered NOTHING about First Premier on them. I've had this account for 13 months, never late, never over my limit, always paid the minimum or more each month and nothing about this history on my reports. I complained to First Premier in June and M Wilson of First Premier Customer Service promised me this would be resolved and to allow 60-90 days to appear on my credit report.

Needless to say, as of November, still nothing on my last reports and First Premier has not responded to my second letter sent on October 16.

So, how can First Premier Bank promise to "improve your credit" with the promise to report your credit history to the major credit agencies, take hundreds of dollars from each and every one of us, then not report the credit history to the credit agencies??? Is this false or misleading advertising? Is it fraud?

I would like to hear from anyone else who has had similar issues... Maybe we can make it class-action.

My last resorts, before seeking legal representation, was to file complaints with RIP OFF, Consumer Affairs, the Better Business Bureau, The Federal Trade Commision, and the South Dakota State Attorney.