This is in response to the person that was treated rudely by the customer service department of Americredit. We have a new loan with the company and in January had some bad luck and got behind two payments.
This company has called me every single day wanting to know when I'm making my next payment. I have returned calls every single time when I miss them in order to make arrangements.
I get a different story about what I can do to make arrangements. One person said I could do a check by phone or make a deferred payment one evening.
The next evening the guy said I couldn't do that that I had to do it through Western Union. I said I wouldn't do it and told him I would mail a payment via mail yesterday. I did that. They called again today!
The lady was so rude I hung up on her. The first time in my life that I ever did that! I'm really concerned about what we have gotten ourselves involved with, and after reading the ladie's letter about them repossessing her car, I am livid with the car dealer for hooking us up with this loan company!
I emailed the company (they do have a website), relatively new though. I'll be waiting for a response, otherwise I'm reporting them to the better business bureau for harassment. I've had it.
I'm glad I found this site. Something is not quite right with this company.
Bee
Richmond, Virginia
0 comments