I havent had this account long, only opened it to have my paypal deposits put in. Well everyone is correct about this bank what ever you do dont open an account with this bank. If you do withen a matter of a week or so you will be broke. This bank takes peoples money and dosent tell them ware it went other then its on hold, ok if you are holding my money for this debit and its gone off my avalible balance (and i havent over spent, or respent these fund) why when i make another deposit dose it come off that one to. Ware did my money go that i had in thier to cover that debit to begin with? Never credited back "never". They give no answer to this other then it was on hold and know it has posted, so you are being charged for it. I cant get it thru there thick heads, what happend to the money that was already in the bank to cover that debit, because i shur dident respend it.
Also made a deposit with my paycheck this was made in cash, so i went and made a few debits (this was after i checked the phone accounts and the online banking to make shur it was avalible to spend) well i had 56.00 in bank, pluse the 403.00 i deposited so i had a total of 459.00 avalible. I made a debit of 20.00,65.00. Well i get up the next day to see on my online bank that i only have 140.00 left, i am like what is this? So i look to see that they took the rest in overdraft charges. I call cutomer service and they tell me because i made my deposit after 2: oopm it wasent posted (even though it was cash), so this caused all my pending debits to overdraft, first off they were already"suposedly holding these funds", so they had to use my holding funds to pay my new debits, what are these people talking about?
First of that night after i got home from makeing those debits they were being held off my 459.00 avalible balance. The next day all my money is gone no good resson why, i get ahold of district manager they agree to give me my money back, never saw but a 99.00 refund, know guess what all the debits i made because i was to have my refund the next day bounced, i look to see why they debited my account for 165.00 saying they gave me a double refund, what is this crap no way noware on my print out of online statement dose it show a double refund, only one for 99.00 that according to this statement still left me in the-. Know they are telling me sorry nothing we can do about this, i beat they do something about it when i get through with them, i am a single mother and only make 456.00 a month (plus what little i make off ebay, witch is what my paypal payments are) i will sue, will call the news. My statement reads nothing of what they say theres reads.
When i talk to them they say you need to keep a better register, then when i try to read them what my register says they say aw that dosent matter its what are records show is what matters. This bank now has me 569.00 overdrawn-most is overdraft fees, this is after my cash deposit and after my paypal deposits, witch left me a balance of 639.00 and i only spent 354.00. Crazy.
Know that i look further they have been charging me overdraft fees for along time and they cant tell me why. Like 132.00,33.00,33.00,198.00,132.00,33.00,33.00 and on and on. Why when i had the money in my bank to cover all the debits i ever made i have never over spent, with as little money as i have i cant over spend. So they are returning the checks i wrote unpaid, all because they say they gave me a double refund (belive me they dident) so know me and my son have no food money nor any money for the whole month of aug, thanks to this bank. When i ask for president of banks phone number, can you belive they told me they are not allowed to give this number out? I dident want his home number, just his office number. What kind of bank is this.By the way some of the money that is over drawn is some of those debits that were on hold (and the money was gone from my avalible balance already) they came out of my new deposit to. Anyone eles want to sue this bank?
This bank is in business to steal from the poor, with no good resson why your money disapers. Then they call you dumb, i am not the smartiest person in the world, but i shur know when i am being charged twice for 1 debit. None of my statements say what they say theres dose, but then agin i cant tamper with my statement to make it say what i want like they can.
Also this company offers online banking, but they say its not correct, they also offer phone banking but according to them this is not correct eather. So i ask them why offer people service (by the way you half to pay for these 2 services that are inacurit, according to them) that is according to them "no"good? If what they say is write you cant go by your own register, nor online banking, nor the phone banking, what do you go by? They are crazy if they think i am going to go by what they say. Fraud is what this bank is into. One time i looked at my statement my last posted debit was 8.74 that left me a balance of 56.05 with no other debits made it gave me an overdraft charge of 132.00 plus 33.00, no other debits made past the 8.74 and had avalible 56.05, why the overdraft charges? They have no good resson, i even have more then one statement that shows no debits made after the 8.74, but still charged 132.00 33.00 this is crazy what the hell are these charges for? No answers. So to save your hard earned money dont bank with these people that steal from you.
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