I recently went through an ugly divorce and my credit was a little shaky and I received a phone call soliciting a M/C for a $369 retainer fee. I was promised a $2500 credit limit. The took the money ($369) directly out of my checking account. It was about two months later that I contacted them asking where my card was. They said it usually takes over 90 days to issue all cards. I waited another month and they said they sent me a package to my house. The package they sent was a travel club that I didn't want or need. There was a page stuck in the back of this package and they said I needed to fill out all the info and send it to them before I could get my card. I felt something was wrong with this scenario so I called my bank to complain and they told after 90 days I couldn't dispute the charge. I was really taken. After three months of numerous phone calls and many broken promises from this company I still don't have any refund.
They say it was creditted back to my bank account by next Friday. The next week they said they are mailing me a check. Then the customer service phone number said they only take messages here and they send this message upstairs. They have a recording that states if you leave your phone number and contract numer they will return your call. They never have. Most of the time the 800-710-6087 is busy. This company needs to have some action taken against them ripping off the public like they do. I tried searching Google for the phone number 800-710-6087 and there was no record found. Then I searched Google on 7106087 and that is where I found this Rip Off site. I hope more peole read this and don't fall victim like I did...
Dan
PLANO, Texas
U.S.A.
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