I originally attempted a refi with these idiots to obtain enough money to put a new roof on my house and pay off a couple of small outstanding bills. It took over 3 months for them to get me complete paperwork.
The first time I went to the closing all of my numbers had completely changed. I am in Minnesota calling CA and the loan officer couldn't be found. Hiding? I told them to get their f@*%=#g numbers right and they could call me when were.
Second time at closing, 2 days later, I had to fight with them for another 2 hours to get the numbers right. They disbursed 1/2 of the money for the roof and told me they would give me the balance when the job actually started. The roof was to start 4 days later and when I called them and told them I needed the second half of the roofers money they told me, and I'll quote, "Oh, we had to change your numbers again to put the loan through and now there is no more money to disburse." I made numerous calls in an attempt to straighten this all out but it was a nightmare and I would have gotten more help and response out of the dead. They finally quit taking or returning my phone calls.
HELLO! Now tell me exactly which half of the f@* #g roof was I suppose to have done? Left half? Right half? I immediately went to my atty who told me it would probably cost $6,000 to get back $5750. They stole $5750 from me and no one cared.
Had they not been in California I would have "gone postal" on them.
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