My experience with this fraudulent company follows the same pattern as so many others. Calls to the company. They respond with lies, deception, and the run around. Nobody seems to be in charge there. Nobody seems to know what they are doing.
I've been waiting for my 1098 form this year noting the interest and taxes I payed last year. I haven't been able to file my taxes because of their continuing lies. The first 2 times they said they would fax it to me. It never came. Then they said that they don't fax those. OK, so they'd send me one. It never came. It still hasn't. They keep on insisting they sent it; only God knows where. Then they tell me what's going to be on it. Apparently, though I paid all my payments ontime, I paid no real estate tax! I wonder where my escrow payments really went. I asked them if they took the money and bought a new car. They wouldn't comment.
Luckily, I sold the property last year. When I checked the settlement papers, the amount demanded by America's servicing Company was thousands of dollars more than the loan payoff amount on the last monthly statement.
When I asked America's Servicing Company to account for the difference, you guessed it, the run around. Oh, we're looking into it. Oh, we looked into it, but we didn't send you the results. Oh, we're still looking into it. They can't seem to remember the last lie they told, so their story doesn't hold together.
I've filed complaints with the Better Business Bureau (which from what I've heard, they will ignore) and with the State of Maryland Attorney General's Office (which, I bet, they will delay). I want a complete accounting of the money paid to them and a refund of the amount they fraudulently obtained from me interest.
Judging from the sheer number and similarity of complaints, I can only conclude that this is an ongoing criminal enterprise and must be shut down by our legal system. I sent an e-mail to the CEO of Wells Fargo, the owners of America's Servicing Company, to report the ongoing fraud at America's Servicing Company.
I'd really like to hear from any lawyers that think we can make a good class action suit against these criminals. Maybe we can get Wells Fargo, too. They have to be aware of this. The best way to serve America would be to shut down America's Servicing Company!
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