Do not deal with ARCADIA FINANCIAL.! They are thieves and the customer service personel are rude. My husband and I filed bankruptcy in 2000. After getting out of the military, we got behind on a few payments and the case was cancelled in January. All my other creditors have contacted us, and we began paying them; Except ARCADIA! ~!
My car was repo'd on 15 February while my husband and I were on the way to the airport. My brother called and I spoke with the towtruck driver. He said ARcadia Demands a payment of 7,800 to pay off the loan because it has been in default since 2003. I finally contacted ARcadia today, and spoke with an ignorant (*&^ guy named LANCE! He said the original loan was 1 and we still owe 7,800. HUUH!!! He also said that my trustee hasn't paid them since April.
My trustee has all my information online so I accesed it, right. ARCADIA has been paid 9,704 by the Trustee, including April and the last payment received by Arcadia was December. My husband and I bought this 98 Ford Taurus in 1999 and filed for Chapter 13 in February and in 2003.
To make a long story short, I called Lance back and told him the amount they had been paid and they he did not have to lie to me about the payments. He said, "Lady, I didn't lie to you, and as a matter of fact; don't call here again". And he hung up the phone. I will be contacting a lawyer within the hour~!!!
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