I open a account with Total card online. They will just mail you the card with a balance of like 250.00 with no paper work to sign.
I never activated the card. So one day my phone rung and it was Total card asking me to make a payment and I did... I thought this was my other major card. They said I would have to pay the 250.00 on the account that is like a membership fee I post dated a check.
Then I called and cancel the check and got a cancellation # and I did another payment on another account.
They took the money out of the acct# that I cancelled. They got the money out left my acct neg. With other things coming in bouncing. I called and spoke to a Mr Strass who tried to be very rude and nasty about it at first..
He said he was a manger he restated my checking account# for both accounts. That lets me know they keep your account numbers. He said he would investigate this matter.
I went into my bank and did a statement of forgery and I faxed a copy of my statement to Mr. Strass letting him know what account it came out of since he argued that with me over the phone.
On my bank statement where they took out that money they did not provide their companys name. It just said with drawl. Later the bank told me who it was, Total Card. I had no money in my account, no money in my pocket for lunch, my check where bouncing.
I told Mr Strass I did not want this account and he said what if its your banks fault. I said I will deal with them. He said he will cancel the account and I will get a refund check on 02/22/05 they mail the checks out on fridays.
How ever my bank and I are disputing this there were to many funny things they said there was a robert my husband on the account my husband is name Mark and he is not on none of my accounts. Mr. Strass said they do not do Ach and he will have to find out more.
Hopefully my bank will have my money back in there in a matter of days. Before my direct deposit from my job. My cell phone bill is ran up from calling JEFF STRASS. After I faxed over my statement and called him back he begin to be a little nicer but Im so dang upset I dont care how he act. What should I do further about this matter.
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