Since this company is a Christian company, and since Pastor John Raymond is well known from his appearance on Survivor Thailand, I had expected the best customer service, prompt payment, and resolution to any problems that might arise. I am both an affiliate and a producer. As an affiliate, I have not received all payments due. I have repeatedly asked for help. Dan has promised help... But never delivered. I am still missing about $70 in affiliate payments. The payments I've received have often been late. As a producer, I have had problems with my orders. None of my e-mails to customer service were ever answered. The problems with my orders were never resolved. I have also tried to reach them by the phone number they give out. The times that I've been able to leave a message, my calls weren't returned... But usually the message box is full and I can't even leave a message. I am completely disappointed with this company. I have given them ample time to redeem themselves. I give up. I'm sure that not everyone has such a negative experience here... But my experience here has been very negative.
I have gotten much better customer service and earned more money online with non-Christian companies. It shouldn't be that way. I still have lots of advertising out for this company. I've spent a small fortune on advertising. I'm sure I'll receive more sign-ups. I doubt I'll ever be paid for them. I'm way in the red here.
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