Complaint / review text:
My husband has his business account for his commercial pool service at Suntrust Bank in Winter Haven, Florida. When a hotel, condo, homeowner's association pays him for services, he deposits the check immediately. The money shows up as available in his account within the next day or so. HOWEVER, Suntrust charges him $32.00 for EVERY SINGLE TRANSACTION drawn on that money until they have collected the money from the other bank!!!
He has literally paid thousands in check charges in a week due to this practice!!! How can this even be legal? I can understand them charging him if one of the checks bounces, but NOT ON CHECKS THAT HE HAS DEPOSITED, just because the check hasn't cleared the other bank yet!!! This is ridiculous and should be illegal. We are in the process of making arrangements to open an account with another bank, but I want everyone to know about Suntrust Bank's EVIL practices.