I have an excellent payment history. I pay large sums. Unfortunately I am out of my home state working and have to mail my checks/money orders to my bank. I pay on line to Direct Merchants Bank. Thanks to the bank/post office, one money order was delayed a day. I should have checked but assumed it had been deposited. A large payment was bounced but cleared the next morning. I was charged $30.By DM and $18 by my bank. I was furious but what could I do. THen DM starts declining my card. I called to find out what they were doing and was told that they would do that for a year and that I should only pay at the required time, no extra payments. I was furious and told them that they were using this mistake to get their interest payments up and that I would transfer the balance and close the account. I said that you do not treat good costomers like that and that they were fools and thieves! They won't budge. Is this illegal? Does anyone have any information about this kind ofpractice?
thanks
marc
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