I have been reading the postings and I have to write as well. First of all Jenny the employee is very typical for someone that would work at Wells Fargo. So we have to consider the source.
Now... Yes, I know how to balance a check book and yes, I agree that people should try not to overdraw their account, however... We are all human and it unfortunately happens.
With that said... Wells Fargo rips off consumers by submitting the debits on our accounts OUT OF SEQUENCE!!!
For example I could have had an available balance of $150
I then make the following purchases by DEBIT CARD
49.01 on 12-15 @ 10am. Which would leave me a balance of 100.99
.. Then I make another purchase at 10:30 for 20.99, leaving me a balance of $80.00 I then make a $5.00 purchase a few hours later and another $10 purchase a few hours later... (should have $65 in acct)..
I then make another $20 purchase the next day (12-16) and finally I make a purchase of 90.00.. Which takes me over my limit by $45.
Okay. I AGREE that I should be billed a ONE TIME $33 fee, but THIS IS HOW WELLS FARGO SCREWS YOU!!!
They debit the largest amount first. Even if it was your last purchase..
So this is what happens:
$150.00-
$ 90.00 = $60.00 bal
-$49.01 = $10.99 bal
-$20.99 = $-10.00 $33 OD fee
-$20.00 = $-30.00 $33 OD fee
-$10.00 = $-40.00 $33 OD fee
-$ 5.00 = $-45.00 $33 OD fee
So INSTEAD OF PAYING FOR ONE OVERDRAFT FEE. WELLS FARGO SCREWS ME and charges me 4 overdraft fees instead! A $99 difference.
They constantly do this!!!
This is not fair business practice!
Jenny. You can defend your lame shameful company all that you want. You should defend them. Afterall you work there, but there is NO WAY that you can possibly justify why your company SCREWS their customers by debiting the largest amount from our accounts first even if the charge was made a day or even two days after the smaller amounts were debited.
YOUR COMPANY SUCKS! You can try to "defend" it all you want, but actually, your attitude sucks as well, so I imagine that you don't even see the big picuture. It is the PRINCIPAL of the matter... It's all about Karma... I would be a little worried if I were you. Jenny!!!
0 comments