We went online to refinance our mortgage and were contacted by several companies. A Ebony Edwards contacted us and took our information. The next day called with a loan amount and payment estimate.
Within 2 weeks we told her to go ahead and call for an apprasier, which she did. Everything to do with the appraisel finished in a week. This loan was started at the end of October and we got a closing date for November13.
Meanwhile we were told to not make a mortgage payment on our current mortgage. For November, December and the first payment would be due Jan 1. I talked to Ebony Edwards on the 9th of November to assure me that the closing would go through on Saturday and if i needed anything i could call her via cell phone durning the closing. Our loan amount was for 130,000 and we were to get 15,000 cash out to pay off some debt.
On Wednesday November 10, I received another call from Lynda Brooks @ Aegis Lending in Reston Virginia. She said that she would be handling our loan and I asked her if everything would stay the same and she assured me that it would. She didn't have any information about our work history or anything so I became curious and tried to contact the other office and the calls would be directed straight to the reston office. When Ms. Brooks told me that she was taking over my loan she said that my other loan person had too much to do.
Come to find out some one shut that office down and fired all the employees. To say the least nothing stayed the same and we literally had to start over so I guess I am just trying to warn people to not beleive everything they hear. I was told what an honest business this was and they had been in business for 50 years.
So now we are going through a new loan with a local bank. This situation put us behind and money that we thought we would have for christmas and to pay off debts we didn't get when we needed it. So take my advice and don't fool with this company.
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