We met with JK Harris rep. Who had all the answers we wanted to hear. Great company, could deal directly with IRS—we wouldn't have to. They would get our penalties reduced or eliminated, would set up payment plan for balance owed, we had nothing to worry about.
At that same meeting with a Mr. Lance Allen, we turned over $7000.00 for starters. Neat little sum. Never heard from this man again. However we were shunted back and forth between this one and that one till our heads spun.
Not one person in that organization could tell us exactly how much we actually owed the IRS, as we had been making monthly payments and could not see where they were being applied.
This lingered from the middle of May until mid August. We thought three months was time enough for them to produce something for us. The only thing it produced was an irate IRS agent who we are still dealing with.
In mid August, we requested a refund, due to the fact they had done nothing and it appeared they really did not care to do anything. A Mr. John Shoop had early on told us that if we were not satisfied, there was a good possibility we could get a refund.
Since August, we have been trying to contact a "person" at JK Harris. It appears the only thing working there is someones voice-mail. NO returns on our phone calls. What are we to do?
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