I recently started business in 2009. I took a check that I received for work we had done for another business to Woodforest in Peoria, IL, where I have had an account for a year and a half. The check was for $120, Woodforest deposited and cashed it no problem. I deposited another check for $1350 from the same business about a month or so later. On December 21nd I deposited a check for $4,635 from the same company. I asked for cash back and wood forest branch said if they took the deposit, they would have to hold it until1/4. Well I told them that was unacceptable. The Teller told me I could come and talk to the branch manager on Saturday morning. I came in on Saturday and the branch manager just regurgitated the same thing the teller said the previous day. She said she would call someone to see if something different could be done and she would call me. So now my contractors will be without money for Christmas, not to mention I could use thee money for expenses. She called me and told me told me if I deposited the check and if it clears, they would remove thee hold. Its the 27the of December and the hold is still in place. I called the bank and the person who wrote the check and they said that the money was available and that my bank can call and verify. The branch manager said she cannot call and verify. The branch manager has been giving me thee run around, basically lying to my face when I visit the branch. The don't care about you as account holder. Woodforest will not go the extra mile for you. When the hold is removed I am going to close my account for sure. I would discourage any business or person doing business as from doing business with Woodforest Bank.
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