Usacomplaints.com » Business & Finance » Complaint / Review: Money Tree Merchant Services - Global Processing Company rip off, extreamly poor customer service. #1003403

Complaint / Review
Money Tree Merchant Services
Global Processing Company rip off, extreamly poor customer service

Please use extreme caution when dealing with this company. I used this company before the invent of things like Square. The fees seemed fair at the time, but I ended up paying $1700 a year in company fees alone! There are a lot of things they charge for that are not in writing, and those suckers add up.

Canceled my account, Paid the $175 to cancel my account. Had 10 days to send in my crappy equipment that never worked well anyways. 11 days later they charged me $375.00 because I had not returned in 10 days. I got a second notice to send in my equipment one day after they charged my account.

Called and tried to get this resolved, got passed around to 4 different people before anyone could answer any of my questions about when I will get my money back for sending in the equipment, its going to be 30-60 days. Give me a break.

I work in small business, its my job. These people are horrible to deal with. If you are doing research on them before signing up, DON'T do it. I have enough to deal with in day to day business without dealing with these people. We'll just see when exactly it is that they refund my money. If ever.


Offender: Money Tree Merchant Services

Country: USA   State: New York
Phone: 18002539679
Site:

Category: Business & Finance

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