Dear Friends & Clients:
We'd prefer to appreciate all you for the feedback through the years! We've usually obtained all of the concerns and issues to center and we're pleased to declare we
Have TRIPLED our customer support division to higher support you! Your
Group of customer support reps are specialists in skincare and
Makeup. We're below to work with you with choosing shades, helping enhance
Your appearance, and obtain you the fantastic search you want with one
Compact, one clean, in one single instant!
At Christina Cosmetics we pride ourselves in supplying the very best
Customer support possible. Your remarkably popular auto-delivery is definitely an opt-in
Only support designed to be a good way for the clients to get
Their cosmetics without worrying they may go out before they’ve had a
Opportunity to re order. And, it’s very easy to modify your auto-delivery to
The consistency that you need, as much as 365days. Simply move online to
Www.ChristinaCosmetics.com and click the “customize my order” link at
The underside of the site. Each client has got the choice to return or
Trade their first cargo within 60-days of the purchase, and 30
Times for 1 period only purchases; straight forward
We're often below for you personally Mon - Friday from 9A.M.-4P.M. Pacific
Standard Time at (800) 543-7207.
We never charge clients balances until we deliver items or gather another payment for product currently delivered. When a bundle is dropped a person might contact customer support to get a tracking number. Your Organization plan and Conditions of Support can be obtained to everybody online at www.ChristinaCosmetics.com
We've paid attention to our clients within the days, months, and decades, and also have applied your suggestions to create us turn into a greater organization and supply greater customer support. We experience we've overcome a lot of of the training shapes every organization encounters, and our ongoing objective would be to exceed customer’s objectives.
Within our expertise through the years the most typical misunderstanding for grievances are as follows:
1. Customer: I didn’t understand there is another cost. - CC: Each package might be bought with one cost or two. The 2nd sequel is charged thirty days following the first cost. Quite often clients overlook and certainly will believe they taken care of anything they didn't obtain.
2. Client: I didn’t subscribe to auto-delivery. – CC: auto-delivery is definitely an OPT-in mere plan whether a person purchases online, although our publicized 800-number, or through customer support. No client is enrolled immediately. While purchasing online each individual needs to examine a container to get auto-delivery or verbally accept maintain this program. If clients don’t need auto-delivery we've a “One period only” choice.
3. Client: I didn’t understand I couldn’t return the auto-delivery cargo.cc– Every 5 piece package has a complete 60-day cash back guarantee. For the reason that 60 day’s everybody has got the chance to contact customer support to modify, stop, or make the most of the 60-day auto-delivery period. The auto-delivery deliveries range from the identical compact, lip-gloss, and concealer whilst the preliminary 5 item package, nor include exactly the same cash back guarantee. A memory is delivered using the initial packaging ease and every packing slip afterwards.
Hopefully these records is useful and you'll visit our site at www.ChristinaCosmetics.com and on Facebook or contact our toll-free customer support quantity at 800.543.7207 for almost any further inquiries.
Thanks,
The Client Care Group
Christina Cosmetics
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