I went into the Supercuts location at Bridgewater Falls in Fairfield Township, Ohio yesterday at 7pm. There was a blonde stylist with a client and no one else in the store when I came in. The stylist did not acknowledged me when I came in. I waited 20 minutes and the stylist never said a word to me. It appeared the customer was a "friend", because she spent more time chatting with her than doing the simple trim off the ends of her long hair. I got up to leave and was still never acknowledged. I would say this is "terrible service" but I think it was worse than that I would say "rude service" is more appropriate. I will not be back and will make sure I warn everyone who lives in the area to beware.
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