Usacomplaints.com » Beauty & Appearance » Complaint / Review: Shane Co - Chipped diamond replacement. #852693

Complaint / Review
Shane Co
Chipped diamond replacement

I observed among the prongs on my stone had broken-off for that second-time in annually. I slipped my band off back in the ShaneCo. For restoration. They named to see me that my stone had a little processor inside it, however they might substitute it to get a like stone free of charge included in the guarantee easily'd like. I actually donot think my stone was cracked just before getting it in because it wasn't described once they examined it your day I quit it for restoration. Regardless, they stated they'd change it.

My husband and that I determined this may be a great time to update my stone so that they showed us many in a bigger size. We were significantly dissatisfied within the quality of a few of the high quality diamonds (might see blemishes with this eyes on the VS2). The affiliate informed us that it had been since the GIA requirements have relaxed up a little because we bought my stone 13 years back which my stone might have a greater quality today. Obviously, they'dnot update my stone categories. He explained to not fear since the ShaneCo might substitute it for just one that appeared as if mine, certainly not using what the paperwork mentioned. Therefore, we chose to simply substitute it by having an equal stone. I'll not be going for any extra company, won't suggest them to anybody, and certainly will not take a stone that I'm unhappy with

They showed me 3 diamonds they stated were equivalent (same requirements) however they weren't. They'd dark specks and blemishes which were really noticeable towards the naked eye. I can not think that within the whole shop, they just have 3 diamonds similar to quarry (which really appeared worse!) so that they wanted three extra diamonds from different shops for me personally to check out. She named to express they've greater quality compared to types she formerly confirmed me however they needed to drop in-color to obtain a greater quality grade. It seems that they're just thinking about changing my stone with one in the equal cost and never one which is really equal to mine! Even though affiliate continues to be really ethical, I'm REALLY dissatisfied in the manner they are doing business.


Offender: Shane Co

Country: USA   State: Indiana   City: Indianapolis

Category: Beauty & Appearance

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