Complaint / Review
Lucille Roberts
Rude I Cancelled & Still Being Charged!

I called to cancel in early July. I finally got through after two weeks of a busy signal. Spoke to Jeremy on the phone, who was totally obnoxious and rude. I explained that I wanted to cancel and that I was on a month to month contract. He told me I would be cancelled by September. I asked for a manager and he said there was none. Then he said she was on the phone. He continued to be rude and I told himi was calling the Better Business Bureau, his response to that was a hang up. Needless to say, I have not been able to contact anyone in that office again.

I am totally disappointed and will call the Better Business Bureau after this complaint. They have no idea on how to treat their customers, they are only interested in charging people!