Usacomplaints.com » Beauty & Appearance » Complaint / Review: Scentmatchers - Rip off. #551363

Complaint / Review
Scentmatchers
Rip off

I'm doing you a benefit by suggesting AVOID the corporation. I want I'd examined grievances first in the place of following the reality.

The "recommendation" by themselves site about them replicating the scent of fatigue must have been enough caution for me personally. That is what my "matched" scent smelled like. Very little such as the scent I had been heading for, the scent they'd within their collection, the scent used to donot have to deliver an example for. I'm out $76.97, since foolish me I requested the product too.

I tell them by e-mail it had been the incorrect fragrance and obtained a solution I really could return the scent to get a reimbursement or another attempt to obtain the scent I needed. I selected in order for them to make an effort to get it done around. SILLY ME, I believed it had been only a error between two scents with related titles. I ought to have eliminated for that reimbursement.

I asked for an update inside the thirty days return interval and didn't obtain a solution. It had been throughout the vacations and so I thought I'd provide them with a rest and delay until after Holiday. Another mail request led to their not having the ability to discover my return or test.

And you know what??? I am currently from the one month screen plus they are declining to complete something for me personally. It got 6 months to obtain the incorrect scent, I had beennot worried about the alternative fragrance till it was too late. I thought it had been a little organization, with good valuable people. They'd not abandon me large and dried and out $76.97. I had been incorrect, at the conclusion the client "support" supervisor John was unpleasant and aggressive.

I began thinking realistically concerning the good reasons for managing clients in this way, there is no reasoning inside it however it happened in my experience. Consider individuals cash, deliver them "anything" in a container after six months time and create it extremely difficult in order for them to return it, Scentmatchers may get each time. They got my cash, don't allow them get yours.


Offender: Scentmatchers

Country: USA   State: Michigan   City: Reed City

Category: Beauty & Appearance

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