I first had the $0.99 charge on my bank card on Aug. 3 from LIFEBERRY. I then had a $87.13 charge to my bank card on Aug. 19 from CLEANSEGOLD that was an unauthorized charge. I called the number on the statement, but never talked to anyone... I was on hold for so long. So I went to my bank the day of the charge, but all they told me to do was to call the number to cancel. I decided to cancel my bank card to see if that would avoid any more charges. But now I see that didn't work. I am glad that I check my bank account online on a regular basis. As of today, I have 3 more charges to my bank account that wasn't through that bank card. One is for $79.95, the others are for $1.95, and $2.00 dated Sept. 2 and it says pre-authorized to TOPHLTHLINK... Whoever that is. I had also just went to that www.myordersupport.com. I clicked on the live chat, and tried to send a message. But I received a message in my email that it was undeliverable. I am also finding that all the phone numbers to call go to the same recording.
I also just went to the Better Business Bureau website. I typed Cleanse Gold in the business section, but I get no results. I also tried all the phone numbers that I had, but still no luck. This is driving me nuts! I am on unemployment, so I can't afford to have all these charges for something I didn't buy. The last charges are going to make me overdrawn. I am about ready to close my bank account over this mess! Has anyone had any luck in trying to get cancelled, and/or any refunds? [email protected]
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