Usacomplaints.com » Beauty & Appearance » Complaint / Review: Freeze 24/7 International - Frauds! Fake Claims and Bullying Tactics. #493533

Complaint / Review
Freeze 24/7 International
Frauds! Fake Claims and Bullying Tactics

I'm quite a long time eBay vendor with 100% feedback rating and also have never had a list removed... So far! I had been ready to buy their PlumLips Lipgloss in a fantastic value and chose to purchase 10 of these simply because they had a unique offer happening and promote them on eBay for nearly 65% from the things they usually charge. They certainly were REAL items; not by any means, form or type replica! I offered a number of these products and all my clients were happy together — not just one simple criticism.

Well, I suppose Freeze 24/7 Worldwide did not such as the proven fact that I had been supplying a greater offer than them-so they intentionally submitted an state against me declaring these were fake products! If you should be acquainted with eBay as well as their absurd guidelines; you most likely understand what happened next. Yes - eBay automatically eliminated my record without confirming some of their state

I received a message reply from eBay that mentioned they don't have occasion or even the assets to confirm these statements are accurate. They simply take away the entries instantly; no matter whether they're legitimate statements or not

EBay subsequently recommended that I contact Freeze 24/7 Intl and supplied me by having an email to do this. After several, many unanswered emails; I delivered one last mail for them:

"Under, is just a backup of the e-mail I've delivered repeatedly and also have yet to get an answer.in my opinion that you simply and/or your organization unjustly documented my record towards the VeRo division of eBay because of the record cost of my product. I officially bought these things and also have the bills as evidence of purchase. I'm; consequently, guarded underneath the First-Purchase doctrine which facilitates my to sell a product when I've bought it also it prohibits businesses for example yours from declaring trademark breach like a approach to attempting to curb genuine resales. With my eBay listing eliminated; you've broken my privileges under this doctrine.

Lately, your organization documented my product, 270409938699 - Freeze 24/7 Lip Plumper Gloss Large-Size. 28 ounce OBVIOUS, to eBay as breaking your intellectual property rights. When I recognized it, the breach was that I'd utilized a "stockphoto" of the merchandise without getting the correct consent. Within an energy to correct this mistake, I removed the picture which was in breach and changed it with one I'd obtained. I subsequently examined the items of my record to make sure that it had been in conformity with eBay list guidelines before re-record it on 6/18/09. I simply acquired another observe that my recently fixed record, 270411046520 - Freeze 24/7 Lip Plumper Gloss Large-Size. 28 ounce OBVIOUS, has once more been eliminated as a result of fresh criticism from your own organization. The documented criticism mentioned "Logo Breach - Unauthorized Merchandise, then continued to describe "It Is illegal to market phony or unauthorized copies of the brand name merchandise. Additionally, it may be deceptive for customers. Therefore when the item you're promoting bears the brand or emblem of the company, however it was not created or approved by that company, you'renot permitted to record it on eBay." This object is by no means, form, or sort a fake/phony or unauthorized content of the actual item. These products are authenitic and that I legally bought these things in great religion from retail areas. I'm not really a supplier getting the product from your own organization at price and directing it; or am I a repetition utilized by any merchant. Therefore, I'm unacquainted with how my new record was in breach of the organization. Should you could be so type regarding react to my mail request, I'd greatly relish it. Thanks."

You thought it... NOTHING! No reaction to some of my several emails requesting further data. The organization knows darn well they created deceptive statements plus they realize that small people like me do not have the assets to fight. AVOID the corporation and all their items please!!


Offender: Freeze 24/7 International

Country: USA
Site:

Category: Beauty & Appearance

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