I am an honest seller on eBay; however, recently my authentic products that I was selling on eBay were unjustly removed because of a false accusation from freeze 24/7. They did not like the fact that I was selling them for a better price; so they decided to make a fraudulent report to eBay. EBay won't help sellers when this happens, in fact, they don't even try to find out if these are honest reports!
I sent several emails to ebay and received this response:
"As you know, eBay does not actually handle the merchandise offered for sale on eBay. We are unable to make any judgments regarding copyrights and trademarks on items offered for sale on eBay. However, we are committed to removing listings that infringe on the rights of an individual or company when we are notified of the infringement.
We developed the Verified Rights Owner (VeRO) program to help the owners of intellectual property remove listings that infringe on their rights. When we receive a request from a VeRO member to remove infringing items, we are required by federal law to end the listings. When VeRO participants ask to have a listing removed, they are *not* required to tell us in what ways the listing infringes on their rights.
We urge you to contact the rights owner directly with your questions and
concerns regarding the removal of your listings."
Well, gee that would be helpful, HOWEVER, I sent over 10 emails to the company and NEVER received a reply! Whatever you do, please please please Do NOT buy from freeze 24 7!
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